Support by email can take days
You pay, something does not work, you write an email, and you wait. Hours, days, sometimes weeks. By then your meeting or your lecture is over. For a live tool, that is no support at all.
Pendict has live chat, on every page
Click the orange chat button at the bottom right of any page and write to the team directly. There is no ticket system, no form and no email address to hunt for.
- It reaches the team directly. Your message is delivered straight to us, not to a queue.
- Fast replies. When we are online, you get an answer while the problem is still happening. When we are offline, the chat says so clearly, and we answer when we are back.
- Your conversation is kept. Close the tab and come back later; the history is still there, and you get a link to resume.
- No account. Just write.
What to ask us
- The session did not start, or the audio is silent.
- A payment went through but you have no token.
- A language or setting question.
- A refund or a replacement session after a technical problem.
Why we chose chat over email
A typical email inbox forces a delay: someone reads it later, replies later, and the back-and-forth stretches over days. Chat keeps the whole problem in one place and in the moment. We would rather fix your issue in five minutes than in five days.
Prefer to read first?
The Help & FAQ page covers the common questions, and the guides explain each step.