Terms of Service
Last updated: October 2026
1. Acceptance of Terms
By accessing or using Pendict ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service.
2. Description of Service
Pendict provides real-time audio transcription by capturing audio from browser tabs you explicitly choose to share. The Service is provided on a pay-per-use basis with limited free demos.
3. Payments & Refunds
Sessions are charged at the advertised price per session (currently €5.00). Payment is processed securely by Stripe. Your session token is single-use and is only consumed when a session actually starts; if the server is full when you try to start, the token stays valid. If you are a consumer in the EU/EEA, you ask for immediate access to this digital service when you pay and acknowledge that you lose your 14-day right of withdrawal once the session has started. Sessions that were started and delivered transcription are therefore non-refundable. If a technical failure on our side prevents or interrupts your session, within 7 days with your Stripe payment reference for a replacement token or a full refund.
4. Free Demo
Each user is entitled to a maximum of 2 free demo runs per day, of up to 2 minutes each. Demo availability is determined by IP address and browser cookie. Pendict reserves the right to limit or revoke demo access in cases of abuse.
5. Acceptable Use
You agree not to use the Service to transcribe content that:
- Violates any applicable law or regulation;
- Infringes intellectual property rights of third parties;
- Contains hate speech, threats, or content that promotes violence;
- Is used for surveillance of individuals without their consent.
You are solely responsible for the audio content you choose to transcribe.
6. Privacy
Audio is transmitted to our server solely for transcription purposes and is not stored permanently. Please review our Privacy Policy for full details.
7. Disclaimers
The Service is provided "as is" without warranties of any kind. Transcription accuracy depends on audio quality, language, and background noise. Pendict is not liable for errors in transcription output.
8. Limitation of Liability
To the maximum extent permitted by applicable law, Pendict shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service.
9. Changes to Terms
We may update these Terms at any time. Continued use of the Service after changes constitutes acceptance of the new Terms.
10. Contact
Questions about these Terms? Please visit our Contact page.